I purchased a beautiful Cadillac XT5 from Graham Motor Company and it was the BEST experience I've ever had buying a vehicle. Matt Hartup and Merlin Froyd were honest, up front, transparent and did not play dealership shenanigans as I had experienced with 3 other local dealerships in the Knoxville, TN area. If you are looking for a fantastic deal on a reliable, dependable, sharp vehicle, Graham Motor Company should be your only choice. If they don't have what you're looking for, give Matt and Me... More
2025-12-20
My experience with Merl and Newman was top notch, from their transparency, honesty, patience, and thoroughness I felt I was in good hands throughout the entire car buying process. They were kind and helped me in answering all my questions, validating my "what ifs" and running all the various numbers that need crunched when buying a vehicle. When buying used, you must ask yourself not only how does the car feel, but how do the people you are buying it from feel? Hands down, the folks who work for... More
2025-11-02
I had an amazing experience buying my first car on my own here! I worked with Matt & Merlin and they were incredible from start to finish. The whole process was easy, honest, and completely stress-free.
Everyone in the dealership was kind and welcoming — not a single unkind or pushy person in the building. I’m so happy with my new car and so thankful to Matt and the team for making my first car-buying experience such a great one. I will forever recommend them and always look here first for my f... More
2025-10-23
I was in market for a Ford mustang and found one online from graham motor company. Sent email asking about this car and Newman responds in no time at all and sends me all the information on this car. I schedule appt. to come look at the car even though Newman was off Matt and Merlin took wonder care of me and my family. They made care buying 100% better . They have really nice and clean low miles cars. Merlin got me and my family taken care of and back on road home in no time at all. Matt was gr... More
2025-10-04
Merlin, Newman, and Matt are all fantastic folks. We were very pleased to purchase a car from them (our second purchase). I highly recommend this dealership. Impeccable people to deal with.
2025-09-28
A genuinely fantastic experience from start to finish. We scheduled an appointment to test drive a few cars, and they had everything ready for us the moment we arrived. Our salesman, Newman, was great—super helpful and knowledgeable without being pushy or using any aggressive sales tactics. The entire process was smooth and stress-free. Highly recommend!
2025-08-03
From start to finish Merlin and Matt were extremely personable, accomodating and responsive. They provided a truly "easy" car buying experience. I cant say enough about how pleasantly surprised I was with the staff and process. I would absolutely recommend Graham for your next auto purchase. Thanks guys for the superb service and attention.
This is actually the first time I have ever posted a review on a company or service online. However, the team at Graham Motor Company deserves to be recogni... More
2025-07-23
I had a wonderful experience with Graham Motors purchasing my 2021 Cadillac XT5. Brandon and Merlin made the process actually very enjoyable! Brandon is very knowledgeable about cars and doesn't hesitate to find the answer to the things he is unsure about. Working with both of them was like being around family. I highly recommend them for personalized quality service.
2025-06-27
5 out of 5 stars!!!
I had a fantastic experience with the team at Graham Motor Company! I just bought a 2021 Subaru Outback, and I absolutely love it—it’s packed with features and more than I could’ve hoped for. Newman originally sparked my interest in the model, and the team stayed tuned in to exactly what I was looking for. When the right car came in, they called me immediately. Matt made the purchase process easy and enjoyable, and Merlin helped set up financing that worked perfectly for me.... More
2025-05-30
I’m not a fan of going through the car buying process. However, Merlin and Matt made this experience painless and enjoyable. Great customer service and extremely patient with us. They treated us with respect, and we never felt pressured or just as another sale. We felt like family. Overall, 10/10 experience and highly recommend!
2025-03-23